Tuesday, February 22, 2011

Words that should be stricken from your business vocabulary

Business buzz words are annoying. They are confusing, unnecessary, and distracting.

Our guest speaker was clearly an expert in his field. His firm is called in when a firm needs to "re-organize". He is the consultant the manages people - and it shows. On this particular evening, he has approached the class presentation in a way that will garner our respect, and yet maintain a friendly, approachable demeanor. He is dressed in a suit, but the jacket is tossed on the back of the chair - much like a student would discard his jacket after a class presentation. He is wearing a button-down shirt, but it's a friendly blue colour, not the starched, snooty white that you commonly see. His sleeves are rolled up, like he's ready to dig into the work. He screams, "I'm a hands-on manager". Everything about him is likeable.

And then he speaks...

"Our job is to start those dialogues..."
"In all the dialogues that we have..."
"How do you dialogue about the future?"
"The answer, is more dialogues..."

And his colleague chimes in, "it all comes back to the dialogue..."

STOP! I can't take it anymore! What is this, "dialogue" that you speak of? I can't focus on anything other than the ridiculous use of this word. When did it become uncouth to simple say you 'spoke with' the team? A few other vocabulary suggestions.

Next time you want to have a 'dialogue' with someone, try having a discussion instead. Try talking about the future Think about having a quick conversation. Heaven forbid you should chat with one another.

While I seethed in my chair, they continue dialoguing with one another.

Blue Shirt: We actually dialogue with teams"
Colleague, nodding in agreement: "We want people to be dialoguing together"

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